Financial Services

Contribution to better financial inclusion of vulnerable groups. Development of disruptive financial services.
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Context

Africa's financial services sector is booming, fueled by sustained economic growth, a young and dynamic population, and rapid adoption of mobile technologies. However, despite this progress, many Africans remain excluded from the formal financial system.

Financial services play a crucial role in economic development, poverty reduction and social inclusion. For the sector to reach its full potential, a number of challenges need to be overcome and emerging innovations harnessed.

Issues

  • Financial inclusion: A large proportion of the African population remains unbanked. Limited access to formal financial services prevents many people from benefiting from essential tools such as savings accounts, credit and insurance.

  • Infrastructure and technology: The lack of adequate financial infrastructure and uneven coverage of telecoms networks pose obstacles to the expansion of financial services, particularly in rural areas.

  • Security and trust: The security of financial transactions and the protection of user data are major concerns. Incidents of fraud and cybercrime can erode confidence in digital financial services.

Strategic approach

Transformation through innovation

Other areas of intervention